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‘Operadora de Restaurantes y Hoteles de Tulum SA de CV’ operator of ‘Ana y José’, located at Carretera Cancún-Tulum Bocapaila Km 8, Municipio de Tulum, Quintana Roo, México (hereinafter referred as the ‘Hotel’) is responsible of the confidentiality, use and protection of your personal information. Your personal information will be used for identification purposes regarding any legal or business matter with the Hotel, including, the purchase of our services, the promotion of our services, events, contests and lotteries, for marketing purposes, commercial research and to evaluate the quality of the services we provide. For the above purposes, we may require your name, address, phone, email, Tax ID Number, date and place of birth, sex, nationality, age, and credit and property information. You have the right, to access, rectify and cancel your personal information, as well as to oppose to the use or revoke your consent for the use of your personal information through the procedures that we have implemented. For these procedures, requirements and deadlines please contact our Call Center at +52 (998) 880 56 29/880 60 22 9am – 5pm, +52 (998) 880 60 21, or via email to We promise not to transfer your personal information to third parties without your consent, except as otherwise provide in Article 37 of the Federal Law of Protection of Personal Data. In this case the transfer will be performed in the terms established by Law. If you do not opposed to the transfer of your personal data, it will be deemed to have given your consent. If you wish to stop receiving promotional messages from us please send us request through the options mention in this Privacy Notice. For changes to this Privacy Notice please visit our web page